Our customer area on I’M.SOLARⓇ

1. Why should I create an account on I’M.SOLARⓇ?

Opening an account on I'M.SOLARⓇ as an individual will allow you to access many Premium services such as:

  • The free simulator that allows you to determine the necessary equipment according to the size of your roof and your annual consumption.
  • The possibility to place an order in 1 click
  • The follow-up and history of your orders
  • Fast exchange with customer service
  • Follow-up of your quotes
  • Invoice tracking and editing

Opening an account on I'M.SOLARⓇ is simple and without any commitment. 

Important: All individual customer accounts are secure. You are the only one who can modify this information. Please make sure that your information is up to date so that you can receive emails about your orders. Fill in a phone number is very important at the time of delivery when the carrier calls you to confirm the appointment time.

2. How can I create an account on I’M.SOLARⓇ?

Creating an account on I'M.SOLARⓇ is simple and fast. You must first click on the padlock at the top right of the site. Then choose "create your account". Fill in the information on the next screen. We ask you to enter a name, first name, e-mail address and configure a password. This information is necessary to create an access to the I'M.SOLARⓇ and enjoy all the advantages of the brand.

After completing this form, you will receive an e-mail confirming that you have opened an account. We recommend that you record the forwarding address of the message in order to receive our next communications directly in your inbox.

Don't forget to complete your profile at the time of your order, especially your delivery and billing addresses. 

3. I forgot my password. What to do?

You can't remember your password? No worries! Just click on the padlock at the top right of the site and then click on "Forgotten password".

1/ Enter the email address which you used when creating your account.

2/ You will receive an email with a weblink. Click on it and follow the instructions to reset your password. 

3/ You will then receive your new password.