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The I'M.SAFE warranty, you are 3 times better protected with I'M.SOLAR® products!

A guarantee is not made to be used

For 17 years, our expertise in manufacturing solar panel is known and recognized. Thus we can claim the best performance and efficiency for all our products. In addition and to better protect all your projects, we offer the widest range of guarantees in the photovoltaic market: product warranty, linear performance guarantee and serenity guarantee. I'M.SAFE, it is a guarantee that ensures you and reassures.

Our quality warranty

All I'M.SOLAR® products benefit from the manufacturer's warranty. This manufacturer's warranty provides i'M.SOLAR® solar products against all manufacturing defects, quality defects and malfunctions for a specific period of time. The warranty is activated starting the I'M SOLAR® invoice date after made your on our online store. If you ordered through our Distributor / Reseller partner, its date invoice is ussed for starting warranty time.


Detail of product warranty periods:
  • Solar panels : 30 years
  • Solar inverters: 10 years
  • Solar batteries: 10 years

Our linear performance guarantee

Solar panels exposed to the sun have a decrease in power over the years. In order to guarantee minimum loss and maximum power for all your solar installations, I’M.SOLAR® guarantees a low linear performance decrease of only 0.3%/W each year. Knowing that we are one of the few manufacturers in Europe to produce its own photovoltaic cells and manufacture its solar panels, we guarantee the performance of your solar panels over 25 years, applicable each year.


Why such a linear guarantee?

Competitor performance warranties are 10 years or 25 years. This limited warranty generally applies only on the dates stated, either the tenth year or the twenty-fifth year. If you have a loss of power outside of these 2 dates, you cannot apply your performance guarantee.

I’M.SOLAR® is a pioneer in the manufacture of solar panels and thus ensures the best quality of its products on the market. Thanks to this, we offer a 25-year linear performance guarantee to reassure you about the performance of the products you buy. For 17 years, we have been manufacturing solar panels and we are able to assure our customers of the performance of our solar panels.

I'M SAFE Garantie

The serenity guarantee protects you against all mechanical and weather hazards. All I’m solar panels benefit from this total and exclusive insurance. If a claim occurs during the first year, the panels are 100% reimbursed.
The serenity guarantee protects you against:

Mechanical risks

  • We insure you in the event of damage related to mechanical or electrical incidents or breakage of the frames of your solar panels.

Fire risks

  • The serenity guarantee protects your solar panels in the event of damage linked to a total or partial fire, the outbreak of fire, explosion/implosion of your photovoltaic installation.

Meteorological risks

  • The serenity guarantee protects your solar panels against all events related to natural disasters such as hail, lightning, floods, snowfall, etc.

The risk of theft

  • The serenity guarantee protects your solar panels in the event of theft or attempted theft as well as all damage related to this offence.

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